We work with our clients to create an energising, enabling, customer-focused culture that produces sustainable profits by setting people free to discover and deliver their full potential.
We develop effective leaders (not bosses) who are capable of inspiring willing action from their people by winning hearts and minds.
We research, write and deliver training programmes that create effective leaders - people who create the environment and climate for people to grow and flourish.
We help improve relationships within and between teams, with customers and between individuals. We also help to improve the relationship that people have with themselves - feeling comfortable with "the person in the mirror" and finding true happiness by making the right choices at work and at home.
We run team building programmes and conflict resolution workshops to reduce tension, misunderstanding and friction and increase harmony, unity and co-operation.
"If people help plan the battle they won´t battle the plan!"
- There is far less for companies to fear from outside competition and market forces from inside inefficiency, discourtesy and friction. The quality of service the customer receives is influenced by the quality of service your people give each other
- In the future companies will be measured by heart-count not head-count - the number of hearts and minds actively involved in helping to achieve the company´s vision for the future
- People should not be trained after they have failed. Training should take place before results are expected, not afterwards. We believe a leader should then provide light, not heat, through ongoing, supportive one-to-one coaching
- Managers and directors get the workforce they deserve. We believe that leadership is not a gene - leadership skills, and more importantly leadership qualities, can be learned and developed